Living at Legacy

Haley Zapata serves as the General Manager for the Legacy community, bringing a strong blend of professional experience, leadership, and passion for community engagement. She is dedicated to fostering a neighborhood that is well maintained, welcoming, and thriving, and she approaches her role with enthusiasm, professionalism, and a genuine commitment to homeowner satisfaction.

Haley is a passionate HOA management professional with three years of experience at FirstService Residential, where she has expanded her knowledge, strengthened her leadership abilities, and developed a deep understanding of what it takes to successfully manage a thriving community. Her background also includes fifteen years of retail management and several years overseeing multifamily properties, giving her a well rounded foundation in operations, customer service, organizational leadership, and team development. She holds educational studies in business and drafting technology, which support her ability to approach community management with both strategic insight and technical understanding.

Known for her strong work ethic, positive attitude, and handson approach, Haley is highly skilled in HOA operations, homeowner relations, vendor coordination, amenity and facility management, lifestyle programming, project oversight, and the many moving pieces that contribute to a well run community. She believes exceptional community management is rooted not only in completing tasks, but in building relationships, communicating effectively, solving problems, and creating an environment where residents feel supported, connected, and proud of where they live.

Haley encourages Legacy homeowners to reach out with questions, ideas, or feedback. She believes the strongest communities are built through communication, teamwork, and a shared sense of pride. She is excited for this chapter at Legacy and looks forward to serving the community, meeting residents, and working together to make Legacy an even better place to call home.